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Support – NEW - Blast Connect Baseball

 Blast Connect Baseball – Player Profile

Quick Start Summary:

  1. Sign in
  • Have owner add a new student to (team/academy’s name) and they will get notified via email to register for a Blast Connect account
  1. Connect
  • Pair charged sensor with Blast Baseball App
  • Secure sensor to bat using Blast attachment – Blast logo facing out
  • Add bat in settings to improve metric accuracy or continue with quick start

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  1. Capture
  • Receive instant feedback and automatically curated highlights with Smart Video Capture
  • Swings without video, and even offline swings will still collect data
  • Don’t have a Blast Baseball Sensor? You can capture videos of your swing on any device!
  1. Analyze
  • Link Blast Connect account to student’s Blast Sensor for complete Blast 360 functionality
  • Blast Baseball metrics are automatically updated in your Blast Connect profile
  • Choose which videos to upload to Blast Connect from your Blast Baseball app or other recording device
  • Explore the unique features of Blast Connect:
    • Analyze video with the ability to annotate directly on the screen
    • Evaluate blast metrics and trends
    • Examine workout and practice statistics
    • Easily share information with your players, teammates and coaches

Registration

Congratulations on taking the first step to improving your game. To get started, head to the Blast Connect page: https://blastmotion.com/products/blastconnect/baseball/ for individual users. If part of an Academy, a specific URL is created that will be emailed to the users. There are multiple ways to register your account: individual, player, coach, or Owner/Academy.

Individual: Select on ‘Get Started’ link. Register your account by typing in your First Name, Last Name, Email, Password, Confirmed Password and agree to terms of service. Select continue to proceed. Select a subscription plan and enter your card information. Select the subscribe button to Blast Connect to proceed. When completed, the following message will appear: “your Blast Connect account has been successfully created! Thank you for subscribing. Please login to continue.”

Player, Coach: Contact the owner to add a new student to the academy. Once added to the academy the user will receive activation email for the Blast Connect. Select the link from the email to register your account by typing in your First Name, Last Name, Email, Password, Confirmed Password and agree to terms of service. Select continue to proceed. Select a subscription plan and enter your card information. Select the subscribe button to blast connect to proceed. When completed, the following message will appear: “your Blast Connect account has been successfully created! Thank you for subscribing. Please login to continue.”

Self-Serve Coach/Academy: Users can now create a Coach or Academy profile with the self-serve options. Select on ‘Get Started,’ then select on Coach or Academy. Register your account by typing Academy Name, Sub Domain, and Logo. Finish the registration with owner information of First Name, Last Name, Email, Password, and Password Confirmation. Tap on the terms of service box, then select on “create account.” The next screen is the Payment Detail screen. Fill out the Cardholder Name, Card Number, CVC Security Code, and Expires to enable the “Subscribe to Blast Connect” button. Once completed, an “Account Successfully Created” message will appear and a button to “Continue to Dashboard” will be visible. Click on this button to complete the process.

Help: The footer Help link is a premiere online tool for understanding the Blast Connect. Blast Connect compiled the following information to help you quickly and easily use the site:

  • Getting Started – The quick links on the page show support videos.
  • Frequently Asked Questions – The most common questions answered.
  • Contact Us – Short form to contact Customer Support with questions.
  • Support Information: Customer Support number and support hours.

 

Getting Started

  • Update your Profile. Providing your name and image will make communicating with your coaches a lot easier.
  • Check out your library where you can upload videos, images and other files. Analyze > Library
  • Test your skills on and see where you rank! Assess
  • Follow the progress of your friends and fellow competitors.

Dashboard

The Dashboard is your timeline of activities. The Dashboard also provides links to navigate throughout the app.  The Dashboard consists of the following link options:

 

Homescreen Buttons:

  • Dashboard – Timeline of activities where admin users can view activities of their academy.
  • Analysis – Access to the library (and video analysis tool) as well as your Blast Metrics.
    • Metrics – Synced metrics collected from the Blast Cloud
    • Video Analysis – Link to Video Analyzer
    • Media Library – Stored videos and pictures.
  • Training
    • Training Center – Collection of Blast Motion Training Videos
    • Workouts/Practices – A list of workout with descriptions and practices. Ability to add new workouts and practices.
  • Assessments – Create and customize skills assessments.

 

Dashboard is your activity home page on the Blast Connect.  Top Key Metrics appears at the top of the page.  Practices Completed, Workout Completed, and Rounds Played This Year are located on the top line of the metrics in the Dashboard.

Messages: How to send

  1. Tap on Messages icon in the top right of Blast Connect.
  2. Tap the Plus sign icon for new message.
  3. Fill out fields of To, Subject, and Messages.
  4. Once field are filled out, tap Send button.

 

 

Calendar: How to add event

 

  1. Tap on Calendar icon in the top right of Blast Connect.
  2. Tap the Plus sign icon for new event.
  3. Fill out fields of Even Type, Location, Date, Times, Repeat, Assign Rosters and Assign Members.
  4. Once field are filled out, tap on Add Event

 

 

Members: How to bulk upload (On Screen)

 

  1. Tap on the Members icon on the top right.
  2. Tap on the plus sign and select on “Invite Members.”
  3. Tap on the Bulk Upload tab.
  4. Tap on Let’s Go button.
  5. Find the forms for player, Coaches or Owners that you want to invite.
  6. Fill out form fields:
    1. Student: First Name, Last Name, Email, Phone, Coach, Blast Connect, AddOns, Who’s Paying, Password, Sensor Name, Sensor Serial. Sensor Location, Equipment Name, Equipment Length, and Equipment Weight.
    2. Coach: First Name, Last Name, Email, Phone, Blast Connect, AddOns, Who’s Paying, Password, Sensor Name, Sensor Serial Number, Sensor Location, Equipment Name, Equipment Length, and Equipment Weight.
    3. Owners: First Name, Last Name, Email, Phone, Blast Connect, AddOns, Who’s Paying, Password, Sensor Name, Sensor Serial Number, Sensor Location, Equipment Name, Equipment Length, and Equipment Weight.

 

  • Global Settings: Default setting change for all players for Who’s Paying and Password.

 

  • Default Student Settings: Default setting change for all players for Coach, Blast Connect, AddOns, Who’s Paying, Password, Equipment Name, Equipment Length, and Equipment Weight.

Members: How to bulk upload (Spreadsheet)

 

  1. Tap on the Members icon on the top right.
  2. Tap on the plus sign and select on “Invite Members.”
  3. Tap on the Bulk Upload tab.
  4. Download the spreadsheet (Tap on Download Spreadsheet button) and fill out your team’s information.
  5. Upload the complete spreadsheet (Tap on Choose File button), customize account details, and invite your members.

 

 

Setting: Customize Dashboard

  1. Tap on the gear icon (left of plus sign).
  2. Tap and hold the up/down arrows to drag and drop feature options.
  3. Swipe the dot options to the left to turn features off. Reverse to turn back on.
  4. When changes are complete, tap done button to finish.

 

 

How to Search

 

  1. Tap on the magnify glass icon on the top right of the screen.
  2. Type in search item and tap return on keyboard to get results.

 

How to Add Files

 

  1. From the Dashboard screen, tap on the blue plus sign.
  2. Scroll down and tap on File.
  3. From the Library, tap on the blue plus sign (Add to Your Library)
  4. Drag and Drop your files or Select a File From Your Device.

 

How to view Academy Activity Feed

 

  1. From the Dashboard screen, tap on the Recent Activity tab

Profile Navigation Drawer

My profile shows a list of user options for the user.  The profile shows the name and profile picture.  The name shows as a hyperlink with the following options:

  • My Profile
  • My Account Settings
  • Logout

 

My Profile

When selecting on the My Profile, the profile page opens up. The top of the page shows your profile picture with the percentage of your profile complete. To the right of the profile, your name, location, height, weight and biography will be visible. Under the profile information a link to messages, Facebook, and twitter will appear by the corresponding icons.

The middle of the page starts with the user’s Goals. Goal information can be added with the red “Edit your profile” box on the top right of the page. The “Edit my profile” box provides the three-tab option of Overview, Subscription, and Setting.

  • Overview provides option to write on your timeline. You and your academy members’ will also be visible. The list shows the most current activities, which you can scroll through by tapping on the next or previous bottoms. You can click on the links of the user. If you like any of those posts you can select the High Five options.

 

  • Subscription shows your subscription information. ‘Your subscription’ will provide what kind of subscriptions your credit card will be charged automatically. If there are any free trail periods the user will automatically on the trail end. The ‘Period’ is the time your subscription is valid until. If you would like to change or update any information for your subscription. To Cancel subscription select on ‘cancel subscription’ button and select on ‘Update my profile’ button to complete process.

 

  • Settings gives the option to have the welcome dashboard message on or off by tap on the box. Updating the passwords by entering the current password, new password, and re-entering the new password is also possible from Settings. At the bottom right of all the tabs is the “Update my profile” box. Selecting this box will update all changes made.

 

How to update Profile

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Update the fields accounts fields.
  4. Tap on Save to update.

 

How to update Password

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Tap on Settings tab.
  4. Type in the new password in the New Password field and the Re-Enter New Password.
  5. Tap Save to update.

 

 

How to Unlink a sensor

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Tap on Settings tab.
  4. Tap on the Unlink button.

 

  • Unlinking your Blast Motion Account will remove all your saved metrics. This action cannot be undone; however, you can reconnect at any time.

 

 

How to cancel Subscriptions

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Tap on Subscriptions tab.
  4. Tap on Cancel Subscriptions.

 

 

How to update credit card info

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Tap on Cards On File.
  4. Tap on Edit.
  5. Update the credit card.
  6. Tap on Update Card.

 

 

How to add the Add-on – done

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Tap on Subscriptions.
  4. Tap on Buy now.

 

 

How to delete credit card.

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on My Account Settings.
  3. Tap on Cards On File.
  4. Tap on Remove.

 

 

 

 

Custom Forms

Custom Forms is the home for any form in the system. The page includes the list of names of the forms and descriptions. Each form has a box to select on to ‘see responses’ and ‘answers’. The custom forms also has a pencil icon to edit and a garbage can icon to delete the form. To add a new form select on the ‘Create Form’ box.

  • The New Customer Form page gives the option for a Form Name, Short Name, Description, Questions and Menu Placement.
  • The Add Question box gives a series of question to be answered from Type, Question, Instructions, Possible Answers, and Required. Once completed tap on the ‘Add question’ that will be placed into the form.
  • The form has additional form settings. It controls who can answer the form, who can see the responses, require forms, and whether it shows the form on the timeline.

 

Logout

Tapping on the logout removes the user out of the app. To return to the app use the username and password.

 

How to Log out

 

  1. From the Dashboard screen, tap on the profile icon on the top right of the screen.
  2. Scroll down and select on Log out.

Analyze

Library

  • The library stores your videos, photos, and documents. To add a file, drag a file onto this page or tap on the ‘Add to your library’ box. A file box will show on the screen.
    • Select File (500MB maximum on file) and download box will show when the upload is completed.
    • Add a file name to the file or keep the default.
    • Description of the file.
    • Add tags to find file easier.
    • Select the connection you want to have the file or share with everyone by selecting on the box.
    • When completed select on ‘Add file details’.
  • To find video use the Filter. Filter from tags, file type, sharing and date range. When finished filtering the library, tap on ‘Filter Library’ box.
  • Find the file you want to open by placing the curser over the magnify glass icon on the file or tapping on the file. The Chemical bottle icon opens up the Analyze, which provide the editing options of the video. (Google Chrome only.)

  • Once the file is open, the name of the file is visible on top and the date of the file add is visible on the bottom. On the right bottom of file it shows the icons:
    • Download – Download file to device.
    • Analyze – Edits to the file.
    • Fullscreen – View the file in Fullscreen
    • Edit – Change File name, Descripts, Tag, and Shares.
    • Delete – Deleting of file.

Comments can be added at the bottom of the picture by typing a message in the box and tapping on ‘Leave comment’ box.

 

How to Analyze a video

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Video Analysis to select.
  3. Use Analyze tool to edit the video.

How to record

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Video Analysis to select.
  3. Tap on red record button to start.
  4. Tap on red record button to stop.

 

 

How to compare videos

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Video Analysis to select.
  3. Tap on Compare.
  4. Tap on 2nd
  5. Tap Play to play both videos.

 

Blast Videos

  • The uploading of videos from the Baseball is a simple process. Within the Baseball app, the user uploads their desired videos to his Blast Connect library from within the action by tapping on the share button.
    • Videos must be uploaded one at a time.
    • The option to upload the video is only available if.
      • Blast Connect credentials have been successfully entered within the app.
      • The video wasn’t already uploaded
    • If upload is successful on Android a green icon will display and a red icon when it failed. On iOS (Apple) no icon are available at this time.
  • Baseball videos are available to the user within the Blast Connect library for tagging, review, video analysis, etc. (Analyze > Library > Select Video)
  • One-Click access to the metrics associated with the actions in the video.

 

How to view video

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Media Library to select.
  3. Place curser over video and tap on view.

 

 

 

How to add video

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Media Library to select.
  3. Tap on the blue plus sign.
  4. Drag and Drop your files or Select a File From Your Device.

 

 

How to delete video

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Media Library to select.
  3. Place curser over video and tap on view.
  4. Tap on the Garbage icon.

 

 

How to share video

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Media Library to select.
  3. Place curser over video and tap on view.
  4. Tap on Edit.
  5. Tap on the Share File to select to select Academy, Rosters, Owner, Coach or player.
  6. Tap Save Details.

 

 

How to download video

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Media Library to select.
  3. Place curser over video and tap on view.
  4. Tap on the Cloud icon to download.

 

 

     Statistics

  • Provides the statistics from Practice Stats, and Workout Stats.
    • Practice Stats shows the completed activities of the practice.
    • Workout Stats show the completed activities of the workout. Workout gives a summary of Reps, Sets, Workouts Completed, and Workouts Assigned. A graph view shows the user workout actives from Mobility, Movement, Speed, Stability, and Strength. The workout history categories are broken into Equipment, Set, Reps, Weight, Temp, Rest, and Comments.

    

Blast Metrics

  • View your Blast Metrics by connecting your Baseball 360 to Blast Connect. If your not connect select on the ‘Let’s get started’ hyperlink at the top of the page. When you’re connected you can view all of your strokes. Blast Connect can filter your metrics by Students, Swing Type, Equipment, and Time Frame; then tap ‘filter’ to get metrics.
  • The middle of the page shows the swing averages for all the metrics. Below the swing average shows all the metrics and number of action from the metrics. The filtering option can reset the filter and refresh metrics by taping on option icon next to the filter.
  • Below the swing averages, the individual swings with all the metrics are visible. If a video is available with the metrics the thumbnail will show, but if not, a default picture will show.
  • For more information click on “Learn About These Metrics”. From that pop up page, you will have access to many other training center videos.

How to view Metrics

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics to select.

 

 

How to view Videos only

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics to select.
  3. Tap on the Videos Only box.
  4. Tap on Go to complete filter.

 

 

How to filter Metrics

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics to select.
  3. Tap on the Filter options of All Sessions, All Equipment, and All Metrics/Averages.
  4. Tap on Go to complete filter.

 

 

How to Learn Metrics

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics to select.
  3. Tap on the circle with “I” in the middle that is next to options.
  4. Tap on Metric.

 

 

How to Filter Swing Quality

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics to select.
  3. Tap on Swing Quality sort from Worst to Best and Best to Worst.

 

 

How to filter Players

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics to select.
  3. Tap on tap on player.

 

How to view Swing Quality – Graph

 

  1. From the Dashboard screen, place curser on Analysis.
  2. Scroll down to Metrics.
  3. Tap on tap on All Metrics/Averages.
  4. Scroll down and select on certain Metric.

 

 


Train

Training Center

The Training Center is your quick resource to help train smarter and get better.  The Training Center starts with a App overview review video to learn how get going quickly.   To learn more, you get look at the How to, Journey, and Metrics Videos.  When you complete the learning, you can start with the Journey, Training Drills, Tips, and Testimonials videos.

 

Get Started

  • How to Videos
  • Journey Videos
  • Metrics

Get Better

  • Journey
  • Training Drills
  • Tips
  • Testimonials

 

 

Workouts & Practices

Owners, coaches and players can create and edit workouts by selecting TRAIN from the menu bar, then “Workouts & Practices” then click the “+” icon and choose to create either a Workout or Practice. Both the Workouts and Practices work the same way. Once you have chosen between the two, you must complete the details in the Workout or Practice like the title and optional media attachment. When you get to the Exercise section in Workouts or Drills section in Practices, you can click on the + to create new exercises and drills or add existing exercises or drills.

Once Workouts or Practices are created, coaches and owners can schedule and assign them to any of their students or rosters. Students can only assign workouts and practices to themselves to complete.

 

How to add workouts

 

  1. From the Dashboard screen, place curser on Training.
  2. Scroll down and tap on Workout.
  3. Fill in the Workout Name, Workout Type, Workout Description, and Exercises.
  4. Tap Add Group to add additional Exercises.
  5. Optional: Tap on Schedule and Assign or Tap on Assign Without Scheduling.
  6. Optional: Make Workout Available to – Select Coaches, tap on box that apply (All Coaches, All Students, and Your Students).
  7. Tap on Save.

 

 

            How to add practices

 

  1. From the Dashboard screen, place curser on Training.
  2. Scroll down and tap on Practice.
  3. Fill in the Practice Name, Practice Type, Practice Description, and Drills.
  4. Tap Add Group to add additional Drills.
  5. Optional: Tap on Schedule and Assign or Tap on Assign Without Scheduling.
  6. Optional: Make Practice Available to – Select Coaches, tap on box that apply (All Coaches, All Students, and Your Students).
  7. Tap on Save.

Assessments

Assessments are skills challenges created by the owner and coaches of the academy. All results entered by the students will be saved and shared with coaches and owners.

To view a more detailed report of your scores and the academy leaderboard, click on “View Results”

 

How to create assessments

 

  1. From the Dashboard screen, tap on Assessment.
  2. Tap on Manage Assessments.
  3. Tap on Plus sign.
  4. Fill in the New Assessment fields (About) of Title, Description, and Category/Tab Title.
  5. Optional: Tap on the Manage Categories hyperlink
  6. Optional: Swipe button to right to show Leaderboard to Students. Swipe to Left to turn off.
  7. Fill in the New Assessment fields (Details) by tap on Add File link to add file. Under instructions describe how to complete this assessment in the open field.
  8. Fill in the New Assessment fields (Scoring) of Unit of Measure, Value Decimal Places, Score Outcome, and Limits.
  9. Tap Save to complete.

 

 

How to manage assessment categories

 

  1. From the Dashboard screen, tap on Assessment.
  2. Tap on Manage Assessments.
  3. Tap on manage categories link.
  4. Categories Options: Edit (Pencil Icon), Delete (Garbage Can), or Add (Plus Sign).
  5. Tap on Done after changes.

 

 

How to customize Assessments

 

  1. From the Dashboard screen, tap on Assessment.
  2. Tap on Manage Assessments.
  3. Fill out customize assessments form fields of Page Title and Description.
  4. Tap on Save Customer Settings.

 

 

How to view assessments

 

  1. From the Dashboard screen, tap on Assessment.

 

How to manage assessments

 

  1. From the Dashboard screen, tap on Assessment.
  2. Tap on Manage Assessments.

 

 

How to delete Assessments

 

  1. From the Dashboard screen, tap on Assessment.
  2. Tap on Manage Assessments.
  3. Locate the assessment name.
  4. Tap on garbage can icon to delete.

 

 

How to edit Assessments

 

  1. From the Dashboard screen, tap on Assessment.
  2. Tap on Manage Assessments.
  3. Locate the assessment name.
  4. Tap on pencil icon to edit.

Repost

A Custom form created by academy owner to report on your progress. Question will be asked that the students can answer.