Every Blast sensor has its own unique serial number, and you can find it in a few different places: on the back of the sensor itself, inside the app if the sensor is already activated, or on the bottom of the product box.
Where to Find the Serial Number
- Back of the sensor – The serial number is printed above and below the QR code.
- In the app (if already activated) – Go to Menu > My Sensor > tap on the sensor line item to view the sensor serial number.
- Bottom of the white product box – The serial number is also printed on the packaging.
Activating a Sensor Without the Serial Number
If you can’t locate the serial number using the options above, you can still activate your sensor:
- Open the app and log in.
- Tap on the menu.
- Go to My Sensor.
- Tap Add a Sensor.
- On the Scan screen, locate the “Having Trouble” hyperlink and tap it.
- Shake the sensor until it connects (this should take about 5-10 seconds).
FAQ
What if I can’t find my serial number anywhere?
You can activate the sensor without it by using the “Having Trouble?” option on the Scan screen and shaking the sensor to connect.
Where do I look in the app for my serial number?
Go to Menu > My Sensor, then tap the sensor line item to see its serial number, but only after the sensor has already been activated.