Support

Support Category: General

How Do I Upload Offline Swings and Actions From My Blast Sensor?

When your phone is out of range, your Blast sensor stores up to 1,000 actions offline. Here's how to upload offline swings for Baseball, Softball, and Golf.

How Do I Log In or Log Out of the Blast App?

Need to log in or out of your Blast account? Follow these simple steps for both, plus what to do if you ever get logged out unexpectedly on your device.

How Do I Return or Get a Refund for Blast Vision?

Want a refund for Blast Vision? All app purchases are refunded through the Apple App Store — here's exactly how to submit your refund request.

What Are the Dimensions of the Blast Sensor?

Curious about the size of the Blast Gen 3 sensor? Watch the official sensor details video for a full visual breakdown of its exact dimensions.

What Are the Different Modes of the Blast Sensor?

The Blast sensor works in three modes — Offline, Online, and Video. Learn what each one does and when your sensor switches between the three.

How Do You Turn the Blast Sensor On and Off?

The Blast sensor has no on/off switch — it uses Standby, Sleep, and On modes instead. Here's exactly how to wake it up before your next swing.

How Do I Sign Into the Blast App on a Second Device?

Switching to a new phone or tablet? Sign into your same Blast account on a second device — note the sensor only pairs with one device at a time.

How Do I Update My Credit Card on Blast Connect?

Need to update your billing info on Blast Connect? Follow these steps from your account settings to edit your credit card on file in a minute.

How Do I Upload and Share Video on Blast Connect?

Upload and share swing videos to Blast Connect from iOS, Android, or the Media Library. Follow step-by-step instructions for every upload method available.