Support ARTICLES

Here you can find all support articles and information for your Blast sensor and sport.

What Do I Do If the Blast App Isn’t Working Right?

Blast app acting up? Try these quick fixes — force close, log out and back in, restart your device, or reinstall — before contacting support.

How Do I Add or Edit My Profile Picture in the Blast App?

Want to change your Blast profile picture? Follow these quick steps for iOS, Android, and Blast Connect to update your account photo in minutes.

How Do I Create an Event in Blast Connect?

Learn how coaches create and set up a new event in Blast Connect with this step-by-step video walkthrough built for teams and academies today.

How Do I Change My Academy in Blast Connect?

Learn how to join or switch your Blast Connect academy, whether through a coach's invite, the general Blast Academy, or a support transfer request.

How Do I Set Up Auto Video Upload in the Blast App? (iOS)

Turn on Auto Video Upload in the Blast app (iOS) to send videos to Blast Connect automatically, and control cellular data and original file storage.

What Languages Does the Blast Motion App Support?

The Blast Motion app currently operates in English only. Here's what that means if your phone's language or region setting is set differently.

Can I Use the Same Sensor for Blast Baseball and Softball?

Blast Baseball and Softball share the same app except for Slap Mode, but each Blast sensor can only pair with one of the two apps at a time.

How Do I Set the Hitting Environment for a Swing? (iOS)

Add environment context — tee, toss, live pitch, and more — to every swing in the Blast Baseball app (iOS) for more meaningful swing analysis.

Where Can I Watch the Blast Baseball Getting Started Video Guide?

New to Blast Baseball? Watch five short onboarding videos covering app navigation, metrics, video capture, Blast Connect, and key stats to know.